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How do I access files via FTP on my server?
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The login dialog will pop up, your server address is displayed above the login prompt, it should say something like “To view this page, you must log in to this area on xxx.seed.st”. Write this address down.
Open
FileZilla or your favorite
FTP client. In the “Host” field enter the address you copied from step 2. Enter the username and password you use to login to Seed.ST, and leave the port blank (default) or if it is required enter port 21.
We support Explicit TLS/
SSL for encrypted connections as well as unencrypted FXP site-to-site transfer. If your FXP is not working try turning off encryption.
My FTP speeds are slow, is there any way to make them faster?
How do I get my server IP address?
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The login dialog will pop up, your server address is displayed above the login prompt, it should say something like “To view this page, you must log in to this area on xxx.seed.st”. Write this address down.
Go to Start → Run (or press Windows+R) and type 'cmd' into the dialog box that opens and press enter.
In this command prompt type “ping xxx.seed.st” where xxx.seed.st is the address you copied in step 2. Press enter.
This will display the IP address.
PayPal says you suspended my automatic payment, what now?
Firstly, WE did not cancel your subscription, PayPal did - the e-mail is misleading.
Some time in late 2018, PayPal made a sweeping change to our account that seems to have broken re-attempts on failed subscription payments.
You will get this e-mail if you have an expired credit card, if you lost and replaced your card but didn't update PayPal, or if you had insufficient balance when PayPal tried to bill you.
Before they made this change they would attempt to bill you 3 times before ending your subscription, now they only make one attempt and the account is immediately closed. We have been in touch with PayPal but they are apparently unable to fix the issue.
FOR NOW, there is nothing we can do - once you receive that e-mail, your account is immediately deleted on our end and the only thing you can do is sign up for a new subscription again.
How can i change my payment source?
How can i switch from a weekly to a monthly package?
A package i want is sold out, when can i get one?
How do I cancel my subscription?
My server is not responding and I need it to be restarted
How do I change my password?
faq.1629434867.txt.gz · Last modified: 2021/08/20 00:47 by admin